MarineMax Getaways: A BVI journey

You never know who you’re going to meet in the British Virgin Islands.

I have to admit, when the boss said I’d be going on a bareboat powercat charter in the British Virgin Islands (B.V.I.), my first thought was, “Again? I’ve already been there twice.” (Pathetic, I know, but at least give me some credit for admitting it.) Then I learned I’d be joining 13 other powercats on a  MarineMax BVI Getaway organized by MarineMax of Lake of the Ozarks, Missouri (MMLOO). As a former Midwesterner, boating with folks who are even close to my neck of the woods sounded just too fun to pass up. I was all in.

My group of four opted to fly to St. Thomas, get a hotel and take the water shuttle the next day as we’ve done in the past. If you’ve never been to St. Thomas, the Windward Passage Hotel is close to restaurants, shopping, offers a view of Charlotte Amalie Bay, and the ferry terminal is just across the street and down a block. (Note: Eat in Frenchtown at either Hook, Line & Sinker or The Pie Whole, an authentic New York pizza joint with an extensive beer menu; try the Rogue Mocha Porter or one of the local varieties brewed upstairs.)

In my opinion, a better option is to fly directly to Tortola; flights are more expensive, but you’ll save time and the hotel and water shuttle expense. Besides, the water shuttles are not typically very punctual (i.e. “island time”). Arrange in advance with your MarineMax representative to stay on the powercat the first night at their Tortola charter headquarters on Hodge’s Creek Marina. Also, ask for provisions to be delivered before your arrival if you prefer to cook on board that evening while familiarizing yourself with the boat.

 A MarineMax BVI Getaway Done Right

After our shared van shuttle from the Roadtown ferry boat terminal to the MarineMax charter base at Hodge’s Creek Marina, we got to know some of our cruising mates at the welcome dinner, including Monte Richardson of Afton, Oklahoma, who leases a boat slip from MMLOO. This was the first time cruising the BVI for any in their group of five family members. “I had been talking about a family Caribbean cruise but instead, I talked my dad into this, although my sister takes the credit,” Monte joked. They named their 443 Aquila powercat Monarka for the trip, an amalgamation of their names: Monte, Mark, Karen, and the Spanish translation of their dad Arthur, who bought his 2004 44′ Sea Ray from MMLOO.

A MarineMax BVI Getaway enables MarineMax dealers to offer group boating vacations to their customers so that they can experience new and exciting places and connect with others who enjoy the boating lifestyle. “The B.V.I. is a preferred location and our fleet has 32 powercats and 4 monohull sailboats,” says Harry Mountain, Logistics & Operations manager of MarineMax Vacations and Aquila boat sales based in Clearwater, Florida. One of the competitive advantages of MarineMax charters is that Wi-Fi is included on every boat. “It really enables people who are tied to their jobs to stay in touch with the office, reduce email when they get back from a trip and combine work with pleasure.”

Early the next morning, the 14 boat skippers and mates attended the charter presentation—a review for some but interesting and informative nonetheless—while others picked up snorkel vests, fishing licenses, etc. The first destination was only 4 miles across Sir Francis Drake Channel to Cooper Island, where we picked up a mooring ball—get them early when they’re available—and then used the RIB to go to Cistern Point for snorkeling. (Note: If you don’t have good upper body strength to get back in the RIB from the water, bring your own packable ladder unless one of your boat mates is a MacGyver-type who knows how to make one from boat lines.) Dinner at the Cooper Island Beach Club was a B.V.I. first for us and highly recommended.

Mooring balls fill up quickly at The Baths, so we departed Cooper Island early the next morning. Our friends enjoyed the trail through the boulders, and we rewarded our effort with a snack at the top of the trail. We met up with MMLOO salesman Kyle Bargfrede and his wife Mandy of Osage Beach, Missouri, their friends Randy and Anna, and Kyle’s customers Rogie Carlock and Shawn Walker. Kyle has been with MarineMax for five years and, in addition to enjoying a vacation with his wife away from their two toddlers, he wanted to see the charter operation firsthand. “The B.V.I. is amazing, a once-in-a-lifetime opportunity for most. Instead of a resort destination trip, you get multiple opportunities and adventures,” says Kyle, who owns two boats: one for watersports and another for fishing. “I can now offer my customers something that no other company does. It shows my customers my company’s commitment to boating and the lifestyle. Now that I’ve done this as a group, I can do it by myself with my own group. It’s given me way more confidence.”

The group itinerary included an overnight at the Bitter End Yacht Club, where our Aquila 484 powercat had the far north dock all to ourselves. Our boatmates planned to cook a hot breakfast on board the next morning but the cooktop malfunctioned. Thankfully, one of the MarineMax technicians was traveling with the group—one of the many benefits of this program—and made sure the “operator error” was corrected and our provisions wouldn’t go to waste.

The MMLOO group departed for Jost Van Dyke but we had customized our own itinerary and headed for snorkeling at The Indians. Alas, no mooring balls were available and the water was very rough, so we got settled in The Bight Bay at Norman Island, launched the RIB and headed to the Caves for snorkeling. (There are always options in the B.V.I. so when you charter, plan ahead to know what they are before they need them.) The MMLOO group’s itinerary scheduled them for The Bight the final night aboard, but we knew based on previous trips and personal experience aboard the Willy T—an old ship anchored in the Bight known for loud music, late night parties and raucous partiers—that we’d have a better night’s sleep on a different night.

We waved hello to our new cruising friends as we crossed paths—it’s hard to miss 13 beautiful Aquila powercats in the B.V.I.—on our way to Jost Van Dyke, and picked up a mooring ball in the northern end of Great Harbour, where our B.V.I. cruising guide indicated would be most calm. It was rough and windy outside of the harbor, so we took a cab from Foxy’s dock to White Bay ($40US/roundtrip per couple) and the Soggy Dollar Bar. Our dinner at Foxy’s was predictably delicious, and the chef happily made adjustments for dietary restrictions. We even bumped into Billy Davidson from Cottage Grove, Minnesota, an acquaintance from our boating days there. You never know who you’re going to see when you’re cruising in the B.V.I.

Our custom itinerary included a final day in poolside luxury with a swim-up bar, marina shore power and a gourmet lobster dinner at Scrub Island Resort, a Marriott Autograph Collection property accessible only by boat or helicopter. Cruising was windy and rough on the north side of Tortola, and I was glad to be on the largest powercat in the MarineMax fleet, though all of them handle well. I’m a huge fan of powercats in general, but the Aquila 484 is really designed to impress for both charter and private ownership. The Aquila powercats are designed specifically for power as opposed to sailing cats that have been adapted for power. Though we only had one other couple on a four-cabin powercat, three couples joined Dave Gabert and Jeanie Schmidt of Kansas City, Kansas, on the Aquila 484 they dubbed Old Couples for the Getaway. Gabert had a long-standing relationship with the previous ownership of his dealer in Lake of the Ozarks and now with MarineMax, went on his first B.V.I. Getaway in 2013 and returned with friends for this one. Gabert describes Teresa Riley of MMLOO and Getaway organizer as the “hostess with the mostest” and adds “We stay with them because we like the people.”

All great vacations come to an end, yet even the check-in process back at the MarineMax charter base was enjoyable and relaxed. We simply pulled into an available slip, and the staff handled refueling after guests’ departure—much easier for everyone. The water shuttle from Roadtown back to St. Thomas was the only “rocky” part of the whole trip. Next time the boss sends me to the B.V.I., remind me to take my own advice and fly directly to Tortola.  

Story and photos by Liz Pasch, Southern Boating September 2016

Southern Exposure’s Q&A: Raul Bermudez, Vice President Charter Division, MarineMax

SB: What attracted you to work for MarineMax?
RB: The company and the opportunity. MarineMax is a world-class organization. Everyone that works for MarineMax has a great passion for the water and for customer service. Bill McGill, Chairman, President and CEO is an incredible leader who walks the talk. It was also the opportunity of developing their world-class charter business with that same level of passion and service and simultaneously introducing the evolution of true purebred charter powercats to this market and industry with MarineMax Vacations. It was an exciting challenge and I knew it was a perfect fit for my passions and me. It has been less than four years since we launched MarineMax Vacations, and we are now the fastest growing charter company in the world.

SB: What sets your company apart from other competitors in the field? How has it accomplished this and how will it continue to do so?
RB: Our team and our yachts. The entire team of MarineMax and MarineMax Vacations is passionate about providing the world’s best pleasure-boating experience by consistently exceeding the greatest expectations of our customer with the highest level of personal service and product. Aquila Power Cats is the only brand of powerboat we feature in the MarineMax Vacations fleet and was designed by powerboaters for powerboaters. The Aquila power catamarans are true purebred powerboats offering all of the comforts that boaters are used to having on their own personal yachts at home.

We provide services including free Wi-Fi and onboard equipment for living comforts including watermakers on all of our yachts.

SB: How has the company developed and changed over the years?
RB: The boats offered by MarineMax have changed but the MarineMax values have not and that is why MarineMax has survived all of the economic changes. MarineMax is loyal to the customer and the customers are loyal to MarineMax. Bill McGill says that what we offer is all about “changing people’s lives” through boating. With that belief in mind, he took the risk to launch MarineMax Vacations in the B.V.I. to extend the boating season for the MarineMax stores in the northern states by offering an opportunity to go boating on our custom power catamarans in the B.V.I.

SB: Tell us a bit about yourself, your background and what prompted you to enter the marine world?
RB: I am a native of Barranquilla, Colombia, South America, and relocated to the U.S.A. with my family when I was just 12 years old. I graduated from Miami’s Florida International University with a degree in Business and Management of Information Systems. I have been married to my wife, Kelly, for 23 years, and we have four wonderful boating kids ranging in age from 8 to 19.

I was living in Denver, Colorado when I received a call from a recruiter about a career opportunity in Florida with a yacht charter company, The Moorings. It was the middle of winter when I flew from a very cold Denver to a beautiful and warm charter base in the B.V.I. for an interview with the team. They extended me an offer to join them, and as I was overlooking the marina full of yachts, I called my wife and I told her “I can do this. We are moving.” It was an easy decision. I have always loved the water and am an avid fisherman, so it was also a great opportunity that this new job would get us back to warm Florida, too. Two weeks later I was back in Tortola racing in the B.V.I. Spring Regatta with the management group, and I was with that group for more than 12 years.

SB: What do you love most about what you do?
RB: I love “changing people’s lives.” Getting telephone calls and letters from customers telling us about what an incredible experience they had with MarineMax Vacations and hearing how cruising on a MarineMax powercat was their “best vacation ever” is something that just never gets old. It fuels the passion for our team and I. I love going to boat shows and meeting the customers, telling them about our boats and destinations, and then seeing them the following year and hearing all about their vacation as they recap their experience with tremendous smiles on their faces.

SB: We’d love to hear specific examples of how you believe MarineMax has enriched mariners experience on the water. 
RB: From a MarineMax point of view, the focus is on making sure people enjoy their time on the water, and that includes numerous free classes offered at all MarineMax stores including the highly popular Women On Water, Kids in Boating, and Captains Orientation, just to name a few.

When you buy a boat from MarineMax, you become part of the family—they are not just selling you a boat. MarineMax is about developing a lifelong relationship with the customer, and our rendezvous, Getaways and group boating deepens the personal relationships and forms lasting bonds with the customers. I also strongly believe that MarineMax Vacations Charters and what we do enriches mariners’ experience by allowing them to explore places they could not do on their own boats.

SB: Are there any destinations or itineraries that you are particularly fond of?
RB: I am a big fan of the B.V.I. and have been cruising there for more than 15 years. The B.V.I. offers something for everyone and can meet everyone’s idea of excitement and relaxation from peaceful rest to energetic excursions. You can set your itinerary based on who is boating with you—I have a different itinerary when I go with friends versus when I go with the family.

Raul Bermudez relaxing aboard his “Little Raskal.”

SB: What would you recommend among the options you offer?
RB: We offer a wide range of Aquila power catamarans in our charter fleet ranging in size from 38 to 48 feet. Boat selection all depends on the size of the party.

I recommend that if someone has never chartered a yacht in the B.V.I. that they begin planning this experience right away. It’s an experience that gets people hooked immediately—we’ve seen it over the past three years as we have brought new power boaters to the destination. Some have just completed their third charter with us and have booked their next one already.

For returning guests, I recommend they look at our Charter Yacht Ownership Program, which allows an owner to enjoy numerous weeks each year while receiving a monthly check from MarineMax to cover the boat loan. MarineMax handles all service, maintenance, fees, and charter activity.

For those who want a purebred powercat at home, I recommend private ownership of Aquila. They are proven ocean-going vessels that can cross oceans or cruise the Great Loop and provide the best platform for living comforts and efficient performance no matter what the water preference.

SB: Do you own a boat? If so what is the make and name? Where do you like to boat?
RB: I currently do not own a boat but have access to large fleet of them. My last boat was a 2008 SeaRay Sundeck 220, which I purchased from MarineMax Clearwater before I was a team member. The boat name was “Little Raskal”—the initials of all of my family members (Raul, Adam, Sarah, Kelly, Alex, and Loren).

SB: What do you like most about being a mariner?
RB: The feeling you get when you are on the water—the freedom, the wind against your face, the smile on my kids’ faces, the special family time, and the memories we have and continue to create. I love the fact that my kids, including my 19-year-old, actually ask when we are going to go on our next MarineMax power catamaran vacation. They love the MarineMax 484 power cat and they love the B.V.I. marinemaxvacations.com

By Nathalie Gouillou, Southern Exposure, September 2015

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